Privacy Policy

1. Introduction

This Privacy Policy explains how Worldlyhome (“we”, “us”, “our”) collects, uses and shares your personal information when you visit our website or make a purchase from us.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with the UK GDPR, EU GDPR and other applicable data protection laws.

2. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: worldlyhome.help@gmail.com

(Recommended: add business address and registration details)

3. Personal Information We Collect

When you visit our website, place an order, or contact us, we collect certain personal information to operate our business and fulfil our contractual obligations.

“Personal information” means any information relating to an identifiable individual.

a) Device Information

Purpose:
To ensure the website functions correctly, improve performance, and analyse usage.

Source:
Automatically collected through cookies, log files, pixels, tags or similar technologies.

Shared with:
Shopify and analytics providers.

Examples:
Browser type, IP address, time zone, cookie data, pages viewed, products viewed, search terms, and interactions with the website.

b) Order Information

Purpose:
To process and fulfil orders, process payments, arrange shipping, send order confirmations and invoices, provide customer support, prevent fraud, and where permitted, send marketing communications.

Source:
Collected directly from you.

Shared with:
Shopify, payment providers, and logistics partners as required to fulfil your order.

Examples:
Name, billing and shipping address, payment details, email address, phone number.

c) Customer Support Information

Purpose:
To respond to enquiries and provide customer support.

Source:
Collected directly from you.

Examples:
Information you voluntarily provide when contacting us.

4. Sharing Personal Information

We share personal information with trusted third-party service providers where necessary to operate our business and fulfil our contractual obligations.

We use Shopify as our e-commerce platform. Shopify processes personal data in accordance with its own privacy policy:
https://www.shopify.com/legal/privacy

We may also disclose personal information where required by law, regulation, court order, or to protect our legal rights.

5. Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications.

This may include:

More information about targeted advertising can be found at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out options:

6. How We Use Personal Information

We use your personal information to:

  • Sell and deliver products

  • Process payments

  • Arrange shipping and communicate with you

  • Provide customer support

  • Improve our website and services

  • Inform you about products or offers, where permitted by law

7. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests, provided these do not override your rights

  • Protection of vital interests

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

You may request deletion of your data at any time, subject to legal or contractual obligations.

9. Automated Decision-Making

Some processes, such as fraud prevention through Shopify, may involve limited automated decision-making.

This may result in:

  • Temporary blocking of IP addresses

  • Temporary blocking of payment methods after repeated failed attempts

You have the right to object to automated decision-making and request human intervention.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You may exercise these rights by contacting us using the details above.

11. International Data Transfers

Your personal data may be processed initially in Ireland and subsequently stored or processed outside the UK or EU, including in Canada or the United States.

Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses.

More information:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

12. Cookies

We use functional, analytical, advertising and social media cookies.

Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a set period).

You can manage cookies via your browser settings. More information is available at:
www.allaboutcookies.org

Disabling cookies may affect the functionality of certain features of the website.

13. Do Not Track

We do not currently respond to “Do Not Track” signals, as there is no consistent industry standard for interpreting them.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. The most recent version will always be available on this page.

15. Complaints

If you have a complaint about how we handle your personal data, please contact us first.

If you are a UK resident and are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

EU residents may contact their local data protection authority.